Shipping Policy
Last updated: May 14, 2026
Free Shipping on Orders $99.99+
Free standard shipping on all orders $99.99 and above to the continental United States. Orders under $99.99 ship for $10 flat. The applicable rate appears automatically at checkout based on your cart subtotal.
Processing & Transit
- Order processing: 1–2 business days at the distributor warehouse.
- Transit time: 3–5 business days to most US addresses; longer for AK / HI / remote zip codes.
- Tracking: emailed automatically once your order ships.
Vanities & Mirrors
Bathroom vanities and mirrors deliver curbside only — no white-glove placement or unpacking service. Plan to have help on hand at delivery to move the piece inside.
Expedited Shipping
For rush orders (kitchen install pressure, design deadlines), contact our team before placing the order. Expedited service isn't selectable at checkout but is available on a case-by-case basis for orders received before 11:00 AM Eastern.
International & Outside-Continental-US
We do not currently drop-ship to Canada or international addresses through our public storefront. For Alaska, Hawaii, US territories, or international delivery, please contact us directly to coordinate.
Damage, Loss, and Claims
At delivery, inspect the packaging and product where possible before signing. Photograph visible damage and note damage or missing packages on the delivery receipt.
Report shipping damage or missing items to returns@kitchbath.io within 30 days of receipt. Contact us promptly for help with next steps.
Include your order number and send photos of the product, packaging, and delivery receipt promptly. Keep the packaging while we review the issue.
KitchBath will handle the carrier claim on your behalf.
Product defects are reviewed under the applicable manufacturer warranty. The shipping-damage reporting window does not limit that warranty coverage.
Order Changes
Hardware orders are typically processed at the distributor warehouse within one business day. Changes or corrections to an order must be requested before processing — once an order ships, additions cannot be combined and corrections require a return per our Return Policy.
Questions?
For shipping questions on a specific order, please contact our team with your order number. We’re happy to help estimate delivery, coordinate large vanity deliveries, and answer questions before you order.
